hb998 Terms & Conditions

1 General Provisions

These terms and conditions ("Terms") form a legally binding agreement between the organization operating the hb998 platform ("Company") and the user of the platform ("User" or "Player"). Before using the hb998 website (https://hb998.lat) and any related services, the user must read and understand these terms.

By accessing this platform, registering an account, or using any service, the user acknowledges that they have read, understood, and agreed to comply with these terms in full. If a user does not agree with any part of these terms, they are requested to refrain from using the platform.

hb998 reserves the right to modify these terms, in part or in full, at any time without prior notice. Any changes will take effect as soon as they are published on the website. Continued use of the platform after changes are made will be considered acceptance of the updated terms.

2 Eligibility & Account Registration

2.1 Age Requirement

To create an account on hb998 and use any gaming services, the user must be at least 21 years of age. Persons under 21 are strictly prohibited from using this platform. The Company may request age verification documents at any time.

2.2 One Account Policy

Each user may create only one account. Creating multiple accounts using the same person, the same device, the same IP address, or the same payment method is strictly prohibited. If multiple accounts are found, all accounts will be closed and any bonuses may be forfeited.

2.3 Accuracy of Registration Information

At the time of account registration, the user must provide accurate and complete information, including:

• Full name (as per national identity card)
• Active mobile number
• Valid email address (if applicable)
• Correct payment method details

hb998 reserves the right to terminate the account and withhold deposited funds if false or incomplete information is provided. The user must notify the Company immediately if any account information changes.

3 Account Security & Password

The user is responsible for keeping their account login details (username and password) completely confidential. Any unauthorized access to the account, or suspicion thereof, must be reported to the hb998 support team immediately.

Sharing account details with any third party is strictly prohibited. hb998 will not be held responsible for any loss resulting from sharing account information. It is entirely the user's responsibility to ensure the security of their device and network.

hb998 will never ask for a user's password via email or message. Any request for a password in the name of the Company should be treated as fraudulent.

4 Deposit & Withdrawal Policy

4.1 Accepted Payment Methods

hb998 currently processes transactions through Bangladesh's major mobile financial services. Accepted payment methods are:

• bKash — Bangladesh's most widely used mobile banking service
• Nagad — Digital payment service by the postal department
• Rocket — Dutch-Bangla Bank's mobile wallet service
• Upay — A fast and secure mobile payment platform

4.2 Minimum Amounts

The minimum deposit amount via any method is ৳500. The minimum withdrawal amount is ৳800. Transactions below these amounts cannot be processed.

4.3 Withdrawal Timeframe

Withdrawal requests generally take 10 to 45 minutes to process. However, in some cases the verification process may extend this time.

4.4 Verification Process

For large withdrawal amounts, hb998 may request additional identity verification documents. It is advisable to use the same method for deposits and withdrawals. Withdrawal requests using a method different from the one used for deposit may require additional verification.

4.5 Transaction Responsibility

hb998 will not be held responsible for any loss resulting from an incorrect account number or mobile number being provided. It is entirely the user's responsibility to provide correct transaction details.

5 Bonus & Promotion Terms

5.1 Welcome Bonus

New players are eligible for a 200% bonus on their first deposit, up to a maximum of ৳15,000. For example, depositing ৳1,000 will earn a ৳2,000 bonus, giving a total balance of ৳3,000. Depositing ৳16,000 or more will earn the maximum bonus of ৳15,000, giving a total balance of ৳31,000.

5.2 Wagering Requirements

A 25x wagering requirement applies to the welcome bonus. Wagering is calculated on the bonus amount only, not on the combined total of deposit and bonus. Example: if you receive a ৳2,000 bonus, wagering = ৳2,000 × 25 = ৳50,000. This means ৳50,000 in bets must be placed before bonus winnings can be withdrawn.

5.3 General Bonus Terms

• Each bonus offer may have its own validity period and conditions.
• Bonuses are usable only on eligible games — some games may be excluded from bonus wagering.
• A new bonus cannot be applied for until the wagering on the current bonus is complete.
• If any attempt to obtain bonuses through fraudulent means is found, the account will be terminated.
• hb998 reserves the right to modify or cancel any bonus offer at any time.

5.4 VIP Program

The hb998 VIP program has three tiers:

• Bronze: Up to 0.3% weekly cashback
• Silver: Up to 0.7% weekly cashback
• Gold: Up to 1.0% weekly cashback

VIP tiers are advanced through regular gaming activity. Each tier offers distinct benefits and priority service.

6 Gaming Rules & Fair Play

6.1 Fair Play Policy

hb998 is committed to ensuring a safe and fair gaming environment. All our games are developed by certified software providers and operated by a Random Number Generator (RNG), which is fully impartial and verifiable.

6.2 Technical Errors

If a game result is affected by a technical error or server issue, hb998 reserves the right to void that round and refund the wagered amount. Incorrect prizes displayed due to technical errors will not be considered valid.

6.3 Game Restrictions

Not all games may be available to play with a bonus balance. Each game has its own betting limits. Exceeding the bet amount may be considered a violation of bonus terms.

7 Prohibited Activities

The following activities are strictly prohibited on the hb998 platform:

• Money laundering or transactions involving illegal funds
• Attempting unauthorized access to another user's account
• Operating games through software bots, automated scripts, or artificial intelligence
• Gaining an unfair advantage through any form of deception or fraud
• Abusing bonuses by creating multiple accounts
• Exploiting platform vulnerabilities or taking advantage of software bugs
• Threatening or harassing other users
• Operating an account with a false identity or false information

Upon finding evidence of involvement in any of the above activities, hb998 will immediately terminate the account, forfeit funds, and reserves the right to take legal action if necessary.

8 Responsible Gaming

hb998 believes that gaming is a form of entertainment and should be enjoyed responsibly. We place the highest priority on the mental and financial well-being of our players.

Users can use the following controls from their own account:

• Set Deposit Limits
• Temporary break (cooling-off period)
• Self-exclusion — closing the account for a set period of time

If you feel that gaming is having a negative impact on your life, please contact our support team. For more information, visit our Responsible Gaming page.

9 Privacy & Data Protection

hb998 takes the privacy of users' personal information seriously. We use SSL encryption technology to keep all transactions and personal data secure.

User data is used solely for service delivery, identity verification, and fulfilling legal obligations. Our Privacy Policy applies to any sharing of information with third parties.

By creating and using an hb998 account, the user gives consent to our privacy policy. Details on the collection, use, and protection of personal data can be found in the privacy policy.

10 Disclaimer & Limitation of Liability

10.1 Service Availability

hb998 strives to provide uninterrupted service at all times. However, the Company will not be held responsible for temporary unavailability due to server maintenance, technical errors, or disruption of third-party services.

10.2 Betting & Gaming Losses

There is a risk of financial loss in gaming and betting. hb998 does not accept any responsibility for compensating a player's betting losses. Users participate in games of their own free will and at their own risk.

10.3 Third-Party Services

Payment methods (bKash, Nagad, Rocket, Upay) and game software providers are independent third parties. hb998 will not be held responsible for any disruption or error in their services.

11 Account Termination & Suspension

11.1 Closure at User's Request

A user may request to close their account at any time. Any pending bonus wagering must be completed before closure, otherwise the bonus may be forfeited.

11.2 Termination Initiated by the Company

hb998 may terminate or suspend an account without prior notice in the following circumstances:

• If evidence of a violation of these terms is found
• If false identity or information is provided
• If involvement in fraudulent activities is found
• If age-related terms are violated
• For legal reasons or at the direction of a regulatory authority

11.3 Funds After Account Termination

If an account is terminated due to a terms violation, all bonuses will be forfeited. hb998 will decide on the return of any legitimate balance following an investigation.

12 Changes to Terms & Contact

12.1 Changes to Terms

hb998 reserves the right to modify these terms and conditions, in part or in full, at any time. Updated terms will take effect from the date they are published on the website. Users will be notified of important changes where possible.

12.2 Dispute Resolution

In the event of any dispute or complaint, the user should first contact the hb998 support team. Our team will attempt to resolve the matter within 30 business days.

12.3 Contact

For any questions regarding these terms and conditions, please contact our support team:

• 24/7 Live Chat: Directly through the live chat on the platform
• Email: [email protected]
• Language: Support is available in both Bengali and English

These terms and conditions are the sole official version of hb998. If the terms are published in both Bengali and English, the Bengali version will take precedence. If any part of these terms is declared invalid by a court, the remaining parts will continue to be in effect.